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1)
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Obtain a RMA Request Form by calling Customer Service (909) 626-9889 or download
the form here. |
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2)
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Fill-in top section of RMA form and fax back to (909) 626-0990 or email to support@neotecgraphic.com. |
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3)
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Once completed form is received, a customer service representative will contact you and issue the RMA number. |
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4)
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After obtaining RMA number, properly package the item and send to the appropriate location for repair. Please include a copy of the RMA form with the package. |
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| SEND RETURN UNITS TO: |
NEOTEC GRAPHIC INT'L INC.
250 W. DEVON AVENUE
BENSENVILLE, IL 60106
ATTN: SERVICE DEPARTMENT |
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| CUSTOMERS LOCATED IN CA, NV, AZ, OR, WA, NM, UT, CO, ID, MT, WY SEND RETURN UNITS TO: |
NEOTEC GRAPHIC INT'L INC.
2721 N. TOWNE AVENUE
POMONA, CA 91767
ATTN: SERVICE DEPARTMENT |
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